Privacy Policy
Last updated: June 14, 2026
1. Introduction
This Privacy Policy explains how KreativTek ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website, contact us, or use our services. By using our website or services, you agree to the practices described in this policy.
2. Information we collect
- Information you provide. Your name, email address, phone number, company name, and any message details you submit through our contact, quote, or sign-up forms.
- Account & billing information. Details needed to set up and bill for services you order. Card payments are processed by our payment provider; we do not store full card numbers on our servers.
- Usage & technical data. IP address, browser type, pages viewed, and similar information collected automatically when you visit the site.
- Cookies. We may use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used.
3. How we use your information
- To respond to your inquiries and provide quotes and support.
- To set up, deliver, maintain, and bill for the services you request.
- To send account, service, and (where you have opted in) promotional messages.
- To operate, secure, and improve our website and services.
- To comply with legal obligations and enforce our terms.
4. How we share your information
We do not sell your personal information. We share it only as needed to run our business, including with:
- Service providers — hosting, email/SMS delivery, and payment processors who handle data on our behalf and only as instructed.
- Legal & safety — authorities or others when required by law, or to protect our rights, customers, or the security of our services.
Mobile information and SMS opt-in consent are never shared with third parties or affiliates for their own marketing purposes. See our Opt-In Consent Policy for messaging details.
5. Data retention
We keep personal information only for as long as needed to provide our services, respond to inquiries, meet our legal and accounting obligations, and resolve disputes. When it is no longer needed, we delete or anonymize it.
6. Data security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
7. Your choices & rights
- Access & correction. You may request a copy of, or correction to, the personal information we hold about you.
- Deletion. You may request that we delete your information, subject to legal and contractual limits.
- Marketing opt-out. You can unsubscribe from marketing emails using the link in any message, or reply STOP to text messages.
To exercise any of these rights, contact us using the details below.
8. Children's privacy
Our website and services are intended for users 18 and older and are not directed to children. We do not knowingly collect personal information from children.
9. Third-party links
Our site may link to third-party websites or services we do not control. This policy does not apply to those sites; please review their privacy policies.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above. Your continued use of the site or services after an update constitutes acceptance of the revised policy.
11. Contact us
If you have any questions about this policy or your personal information, contact us: